Q CELLS Australia | High-Performance Solar Panels

WARRANTY CLAIM

Australia PV Module Warranty Claim Form

To submit Q.HOME warranty claim, click here.

Your Information

First Name

Surname

Company

Address

Phone

End User Information

Name

Address

Phone

Product & System Info

Model Name

Where were these modules purchased?

Purchase Date

Number of Modules in System

Inverter Model

String Configuration

Claim Information

Reason for Claim

Number of Affected Modules

Module Serial Numbers

Upload Photos

To select multiple photos for each Picture (1, 2 and 3), click "Choose Files" and select each photo you'd like to include at the same time. Then click "Open".

Cannot Exceed 40MB

If your photos are too large, please upload to a third-party host and send the link to hqaupm@q-cells.com

Picture 1: Potential Fault/Defect
(For potential faults which are not visible please submit photos showing the appropriate multimeter measurements).

Picture 2: General Photo of the Array

Picture 3: Module Serial Numbers (All)

In some cases, we may require additional photos or monitoring information. If that is required, you will be contacted by a representative.

1-800 Q CELLS

Technical and warranty support available

from 9:00-17:00 AEST Mon-Fri

Address Ste 1, Level 1, 15 Blue Street, North Sydney, NSW, 2060